Swasti Yoga Center – Privacy Policy

Swasti Yoga Center (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and store your information when you visit our website or participate in our online/offline services and programs. By using our website or services, you consent to this Policy and the processing of your information in India, regardless of where you reside.

1. Scope

This Policy applies to all individuals (“you”) who engage with our website, products, services, and physical locations globally. It includes users who share their personal data directly or indirectly (such as for their children) via registration, communication, payments, or inquiries.

2. Information We Collect

We may collect the following types of personal data:

• Full name, contact details (email, phone, address)
• Date of birth, gender, age group
• Preferences (e.g. yoga styles, goals)
• Medical conditions relevant to yoga practice
• Course enrollment and experience
• Payment information
• Browsing activity and domain address (via cookies or Google Analytics)
• Information submitted voluntarily via forms, phone, or third-party marketing platforms

We also collect limited information about children (under parental/guardian consent) enrolled in child-friendly yoga programs.

3. Legal Basis for Processing

We collect and process your data lawfully under:

• Explicit consent (as per DPDPA, 2023)
• Contractual obligation (e.g., providing booked services)
• Compliance with Indian law, IT Act, or AYUSH standards
• Legitimate interest (e.g., improving user experience)
• Vital interests, in rare cases such as health emergencies

You can withdraw consent at any time by contacting us at: swastiyogacenter@gmail.com

4. How We Use Your Information

We may use your information to:

• Provide yoga classes, wellness services, and customer support
• Process registrations, payments, and deliver receipts
• Handle inquiries, feedback, complaints, and communication
• Conduct health screenings or customizations in therapy-based yoga sessions
• Monitor and improve service quality and safety
• Send relevant updates, promotions, and service offerings (only with opt-in)
• Conduct internal audits, training, compliance, and business transfers
• Comply with legal, regulatory, or court-mandated requirements

We do not sell, rent, or disclose your personal information to third parties unless legally mandated.

5. Children’s Privacy

Swasti Yoga Center places special emphasis on child safety:

• Our website is not directed at children under 13 years of age.
• Children under 13 must access services only with parental/guardian supervision and consent.
• We do not knowingly collect data from children without verified consent.

6. Cookies, Analytics, and Marketing

We use:

• Google Analytics (Demographics & Interest Reporting)
• Cookies and device identifiers to analyze usage patterns
• Display advertising features (opt-out available via Google Ad Settings)

This helps us understand visitor demographics and improve offerings. You may opt out using: Google Ads Settings.

7. International Data Use & Transfers

All collected data is stored and processed within India.
We do not share data with entities outside India unless explicitly required under law or with your informed consent.

8. Your Rights Under Indian Law (DPDPA 2023)

As a Data Principal, you have the right to:

• Access your data
• Request corrections or deletions
• Withdraw consent at any time
• Nominate a representative (in case of incapacitation)
• Raise complaints through our grievance officer

To exercise your rights, contact: swastiyogacenter@gmail.com

9. Data Protection & Security

We implement robust security safeguards:

• Encryption, secure storage, limited access
• Firewall protection and audit trails
• Staff training and strict confidentiality policies

Any data breaches will be promptly addressed and, if required, reported to the Data Protection Board of India.

10. Data Retention

Your personal data is retained only as long as necessary for:

• The purpose for which it was collected
• Legal, regulatory, or contractual obligations

Unused information may be anonymized or securely deleted in accordance with Indian law.

11. Offline and Third-Party Activities

This policy does not apply to:

• Data collected offline unless merged with online data
• Data provided in employment or B2B contexts
• External websites linked from ours (we disclaim responsibility for their content or practices)

12. Policy Updates

We may update this Privacy Policy periodically.

• You’ll be notified via email or website banner when material changes are made.
• For any changes that impact your consent rights, we will seek your explicit consent before implementation.

Last updated: [Insert Date]

13. Grievance Redressal Officer (GRO)

In compliance with DPDPA, you may reach out to our Privacy/Grievance Officer for any concerns:

Dr. Shwetambari Chothe
Swasti Yoga Center, Empire Estate, M2, 001
Near Jai Hind Collections, Chinchwad, Pune – 411019
📧 swastiyogacenter@gmail.com